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RokuMaryEF's avatar
RokuMaryEF
Community Moderator
8 months ago

[Solved] "No info" or app missing on Live antenna channels?

Hey everyone, Status Update 4.2.25: We believe the issue is resolved for some customers. If you're still missing info or apps on your live antenna channels, please provide us with the following ...
Fixed
Anonymous's avatar
Anonymous
8 months ago

PLEASE ROKU FIX THIS PROBLEM,

IT IS NOT FIXED and going on for long time.  If you examine to overall board you can see this channel guide "NO INFORMATION" all over the place. 

It is a ROKU issue not a consumer usage problem.

It is not a hardware issue its a ROKU software issue. 

Ldss's avatar
Ldss
Binge Watcher
8 months ago
  • Ota tv guide still not working.  Was working am but pm  just went to it and at least 1/2 of the channels are showing with no info.  Sure wish you'd go back b4 you put icon above the tv guide .  The icon are worthless and b4 you added it the tv guide worked fine. 3-18-2025.  Asst. Brands of roku tv all same problem.
  • Ldss's avatar
    Ldss
    Binge Watcher
    8 months ago

    3-18-2025 just went in and did restart.  Now guide is showing all  channel information.. problem is still not fixed ..  4pm

    • Ldss's avatar
      Ldss
      Binge Watcher
      8 months ago

      3-19-2025 3:00 pm ota guide working ---- 5:30pm. 1/2 the tv guide now says no information. ---  Did restart now info is back .  The I T problem with guide is still not fixed.  🥴

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