[Solved] "No info" or app missing on Live antenna channels?

Hey everyone,

We believe the issue should be resolved for some customers, but we’re still investigating reports that it’s affecting others.

Status Update 3/13: We’re looking into it for those still experiencing the issue.

For better visibility and reference, we'll mark this post as solved.

We also recommend trying to relaunch your live antenna channel to see if the issue is still happening.

If you're still having trouble, please share the following details with us:

• Device info (Settings > System > About)
• Tracker & GC (Press Home 5x, Back 5x)
• Home zip code or TV location

• Send us a photo of the issue you're seeing

Also, let us know:

1. How many channels are having the issue?
2. When exactly does the issue happen? As soon as you open the channel?
3. How long does the issue last?
4. Which apps are affected? Is it just a live antenna TV channel, or are streaming apps impacted too?

Thanks for your help! We're still looking into this and will keep you updated as we learn more.

Roku Community Team