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RokuMaryEF's avatar
RokuMaryEF
Community Moderator
8 months ago

[Solved] "No info" or app missing on Live antenna channels?

Hey everyone, Status Update 4.2.25: We believe the issue is resolved for some customers. If you're still missing info or apps on your live antenna channels, please provide us with the following ...
Fixed
RokuMaryEF's avatar
RokuMaryEF
Community Moderator
8 months ago

Hey everyone,

If you're seeing "No info" on your Live OTA apps.

Status Update 3/12: We believe the issue is now resolved. We recommend trying to relaunch your Live TV and see if the issue is still happening.

Cheers,
Roku Community Team

biffspin's avatar
biffspin
Reel Rookie
8 months ago

I had to relaunch the live TV app to get the info you requested from settings.

It did not fix the problem.

  • biffspin's avatar
    biffspin
    Reel Rookie
    8 months ago

    I don't want to seem overly optimistic, but ever since I sent in my settings screen and the 5x home/5x back info screen, my guide has been back to normal.

    Not sure if they stealth fixed mine alone but some other Roku support threads I have read make that seem like a possibility.

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