My channels keep dropping off on my RCA Roku TV I have to keep shutting off turning it on or going to the home screen and go back to the TV for the camp channels to come back online and one by one to go down the list they all drop off pretty soon it's all say no information I've tried restarting it tried updating it I checked all my internet connections and nothing works to do.
Hisense: Model 58R6E3 just started losing the channel information after it has been on a while. If I shut if off for 10 seconds, the channel information comes back but after a while 'No information Again'. I use only OTA for the channels. No cable or satellite. I constantly update the OS manually. I have tried unplugging the TV, then plugging in, same thing. I have not tried a factory reset, leaving that as a last resort, if possible.
Any thoughts??? Of course, the TV is OOW.
Thank-you,
Mike
Hisense model 6Series-58
SN: X01900P4DMN6
Hardware ID G204X
Device ID: S08C7244DMN6
Software OS version 14.1
Please use issue ID N6-094-876 to report the current issue
GC version 13.211
Software version 14.1.4 build 7709-CH
Zip Code is 74429. The greater Tulsa, OK. US area
