Forum Discussion

RokuMaryEF's avatar
RokuMaryEF
Community Moderator
5 months ago

[Solved] Black screen on Live Antenna Channels?

Hey everyone, Status Update (6/25): This should be resolved Please perform a manual software update. Try this: Press the Home button on your Roku remote Go to Settings > System > Software u...
Fixed
not an issue
Waiting on partner
Bene's avatar
Bene
Channel Surfer
5 months ago

New up date and the antenna screen goes black after 30 min. A known issue. How about fixing the channel info when switching to the previous screen? It always shows a different channels number and information.

  • RokuRhea-V's avatar
    RokuRhea-V
    Community Moderator
    5 months ago

    Hey Bene​,

    Thanks for posting here!

    We are aware of the current issue with black screens on live antenna channels. Could you share some more details so we can investigate further? 

    • Device info (Settings > System > About)
    • Tracker & GC (Press Home 5x, Back 5x)
    • Your home ZIP code or TV location
    • A photo or video of what you’re seeing would be helpful

    Looking forward to your response!

    Roku Community Team