Forum Discussion
TCL Model - 50S425
Hardware ID – C105X
Software Version – 14.6 build 4.9911-93
Device ID S036D04FPWGY
Issue report Tracker
Model C105x Roku TV
SN X000006FPWGY (S036D04FPWGY)
Software Version – 14.6 build 4.9911-93
GC version 13.18.11
Issue ID GY-250-304
Zip code 53218
Channels
NBC, Laff, Fox
Seems to happen when the show is over
I am reading about the same issue that others had 4 months ago, but mine just started the other night (Sat 06/21/25). While watching OTA channels, the screen goes into sleep mode, and the only way to get it out is to change the channel, at which point the screen comes back on. After reading a lot of posts, I did a factory reset yesterday, 06/22/25, and I thought it was fixed. It didn't do it all day. Today, 06/23/25, I turned the TV on, and the same thing started happening again. The screen goes black, and there is no sound until I change the channel; then everything is fine until it happens again.