My screen turns black while watching live tv but not while watching streaming. TCL Roku TV, no stick needed l.
Hi, bmsallee
Welcome!
Thanks for reaching out regarding the issue you've encountered, and I'm here to help.
Let's try to troubleshoot this issue by following the steps below:
System Restart
Navigate to Settings > System > Power > System Restart. For more details, you can visit this support article on How to restart your Roku device
Hope this works!
Thanks,
Roku Community Team
This did not stop the black screen every hour
This just started happening to me also about 5 days ago and it's very frustrating when Roku can't give you any answers
Done this multiple times already. Goes to black screen after maybe an hour, I can go back to home, choose live TV and everything works again, for about an hour. Never happens while streaming.
This does not work a lot of people have this same problem and restart doesn't work do you have any other answers
