Forum Discussion
My screen turns black while watching live tv but not while watching streaming. TCL Roku TV, no stick needed l.
- Marcella51295 months agoReel Rookie
Is there anyone who is getting any answers to this problem if there is please share
- Taurkus5 months agoReel Rookie
I'm having the same problem, only at the end of every show on live tv the screen goes black and stops.
I've got am onn.Roku tv, and have restarted multiple times, updated, and tried unplugging but still have the same issue on live TV.
Edited to say that this just started happening recently.
- RokuTakashi5 months agoCommunity Moderator
Hi, bmsallee
Welcome!
Thanks for reaching out regarding the issue you've encountered, and I'm here to help.
Let's try to troubleshoot this issue by following the steps below:
System Restart
Navigate to Settings > System > Power > System Restart. For more details, you can visit this support article on How to restart your Roku device
Hope this works!
Thanks,
Roku Community Team
- shelly19455 months agoNewbie
This did not stop the black screen every hour
- Marcella51295 months agoReel Rookie
This just started happening to me also about 5 days ago and it's very frustrating when Roku can't give you any answers
- bmsallee5 months agoReel Rookie
Done this multiple times already. Goes to black screen after maybe an hour, I can go back to home, choose live TV and everything works again, for about an hour. Never happens while streaming.
- Marcella51295 months agoReel Rookie
This does not work a lot of people have this same problem and restart doesn't work do you have any other answers
- Vikingj105 months agoReel Rookie
I am also having this problem on my TCL TV. On the antenna feed it will black out. I can go to the guide and change channels to get a picture and return to the channel that blacked out and it's back. This has been happening randomly. It never blacks out while using other inputs. Only antenna.
- benitajennings5 months agoNewbie
I also have a TCL Roku TV. It blacks out at the end of every show while watching Live TV Only. Just started doing this. EVERY time a show goes off. VERY FRUSTRATING!!
- DebCan5 months agoChannel Surfer
The same on my RCA Roku tv. During some shows it happens every time there's a commercial! It's fine when I change the channel and go back. Very frustrating but I'm glad it's not just me, and maybe my TV isn't on the fritz. Edit to say this just started recently as well.
- julianmontes575 months agoNewbie
I have the same problem too. I hope they get this thing fixed.
- mhollrah5 months agoReel Rookie
I am having the exact same issue on a TCL Roku TV. Just started yesterday, but I have had the TV for months. I also have tried all the auto-generated suggestions. What else can we do?
- Gini15 months agoReel Rookie
My ROKU screen goes black at every OTA live station program change. The TV remains on, and switching channels and returning to the preferred channel brings up the program--until the next program change. I did nothing to change any settings, so I am guessing this is yet another one of ROKU's update messes?????? PLEASE fix it as soon as possible.
- SKYNET829975 months agoChannel Surfer
they seem to be investigating the issue over in the issues section
they ask if you are having issues to report it in that thread
https://community.roku.com/discussions/Known-issues/under-investigation-black-screen-on-live-antenna-channels/1081403