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RokuJharra-Q's avatar
RokuJharra-Q
Retired Moderator
5 months ago
Solved

[Solved] Backdrops and Photostreams - app removed

Hey everyone, We know some of you are having issues with the Backdrops and Photostreams app or are seeing the message, “This channel is no longer available.” Status Update 4/18: We’re looking in...
  • RokuJharra-Q's avatar
    RokuJharra-Q
    5 months ago

    Hey everyone! 

    Status Update 4.18.25: The Backdrops and Photostreams should now be resolved.

    To effectively resolve it, follow these steps:

    • System update (By going to Settings, System, Software update, Check now.)
    • Restart the Roku device

    If you still can't find the app, we need your help.

    Please provide the Issue Tracker ID (Press Home 5x, Back 5x) and take a photo of the screen so we can investigate. 

    Thanks for your patience and continued support of the Roku Community!

    Happy Streaming! 💜