[Solved] Back button on Roku not working
Hey everyone,
We’ve seen reports where the back arrow button on some Roku remotes isn’t working.
Status update 8/28: We believe the issue is now resolved by performing a system restart.
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I tried the system restart and the back button still does not work
Some have suggested needing to repeat the restart process again. For some the issue was resolved after a 3rd restart. Might work for you. Also if you use the search option to find and get to your app instead of going in via the home page the back button then seems to work again in these specific cases. Netflix, Prime and a few other apps do still seem to work while other apps are not when accessed via the home screen. A few system restarts might do the trick.
Appreciate the response! gingerrroot!
I understand the steps didn't work. To help us investigate, could you share the details requested here so I can pass it along to the engineering team?
Looking forward to your reply!
Roku Community Team
