[Solved] Back button on Roku not working

Hey everyone!

Status update 8/28: We believed that the issue is now resolved by performing a system restart. You can follow this quick steps below and see if that helps.

1. Press Home on your Roku remote
2. Scroll and select Settings
3. Select System
4. Select Power. If you do not see a Power submenu, skip to the next step.
5. Select System restart

If you've already tried the steps and it's still persisting, please share the following info so we can look into this further.

• Where it is happening? (While streaming, on home screen, or any specific area)
• Roku device model, Device ID, Serial Number, and Software version (It can be found in Settings > System > About)
• Tracker ID (Press Home five times, then press Back button five times when the issue occurs)
• Roku Remote model

Let us know when you can!

Roku Community Team