Forum Discussion
Over on the Roku subreddit, there is talk that it is home screen related and that after a reboot immediately move off the home screen And open your desired app via search and it won't hose the back button. Haven't tried it yet myself.
Hey, that seemed to work. And this is much easier than the toggle voice control on/off (that also seemed to work). Thanks!
- Gma11196 days agoNewbie
Could you help me with this. Reboot my TV or just unplug Roku for a minute? It says get off the Homecare quickly. I have to be on it to go into my Spectrum app. Thank you.
- Stingray230sx6 days agoStreaming Star
not sure what homecare is, but some are saying the restart will correct the button failure. For me, it quits working again after 15 minutes or so. You can try the star button to toggle the popup for closed captioning [open/close] then it works for me without the time delay of a complete restart
- txjeff6 days agoStreaming Star
Well when I did the restart last night it didn't resolve it. But I did a restart today and it did. Go figure.
- Stingray230sx6 days agoStreaming Star
the problem is "IF" a restart works, it usually fails again later, it is definitely not a permanent fix so far. If it stays that's great but it's faster to toggle the voice control than wait on a restart every time the button doesn't work
- txjeff6 days agoStreaming Star
For me, restart did not fix the problem.