TV shows that I purchased on Apple TV no longer autoplay next episde. Once the episode ends, it just goes back to the main menu. It's kind of a pain. It was working fine up until a couple days ago.
I've toggled every setting within Apple TV and Roku. Restarted the device and app. And uninstalled/reinstalled. Still nothing changes.
When I am on my ipad the autoplay feature still works fine. Which makes me think its something within Roku.
But I'm completely out of guesses. Any help is greatly appreciated. Thanks in advance.
This is happening for me as well, both on a Roku TV and my Roku stick. Just dumps me back on the Home Screen instead of queueing the next episode. Logged out and back in- same problem. Deleted and readied Apple TV app- same problem. Apple Support was not much help. Another person in the apple forum is having the same problem as well and replied to my post. Guess we need to make some noise. My Apple forum thread on the same problem.
Thanks for posting Jfcwhy and jerm7777
We appreciate the troubleshooting steps that you have tried to fix the issue with your Apple TV app that won't auto-play.
We'd like to know when this issue occurs, and could you send us a short video showing the issue occurring?
We're looking into it.
Roku Community Team
Edit for troubleshooting steps done: logged out and back into Apple account- no change. Restarted Roku TV- bi change. Deleted and re-added Apple TV app with a power cycle in between- no change. Tried different shows- same problem. Happening on both a Roku TV and a Roku streaming stick, both with Apple TV app installed.
For me, it happens on several different shows; the show is coming to an end, and instead of getting a next episode button with a little countdown timer, there is nothing. The episode just ends and I get dumped back on the Home Screen where I have to manually start the next episode(an issue aggravated by the Apple handles show selection on the Continue Watching row).
How do I send a video? It won't let me attach a .mp4 file here? I tried renaming as a .jpg(with he idea you'd revert to .mp4) but it is too big(actual: 13.4 MB; allowed: 3 MB)
