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RokuEmmanuel-D's avatar
RokuEmmanuel-D
Community Moderator
3 months ago

[Solved] Apple TV+ no longer auto-plays the next show

Hi everyone! Status Update: We've identified the issue, and it turns out this behavior is expected. For additional support, we recommend reaching out to the Apple TV app Support Team directly, a...
Fixed
RokuJohnB's avatar
RokuJohnB
Community Moderator
3 months ago

Thanks for the follow- up, mjg781​!

Make sure auto-play is ON. Follow the steps below:

  1. Press the Home button on your Roku remote.
  2. Scroll and Select Settings.
  3. Select Accessibility.
  4. Select Auto-play video.
  5. Choose ON.

Note: If the screen reader is turned on, the auto-play video setting will automatically turn off.

Tell us how it works for you.

Roku Community Team

mjg781's avatar
mjg781
Channel Surfer
3 months ago

Thanks. Yes, the autoplay feature is on for both the Roku device and Apple TV app. I've also did a system restart on the device and uninstalled/reinstalled the app just in case. Its really weird because it was working just fine until a couple days ago. I even bought the upgraded device (Ultra) just to see if that would fix the problem. But to no avail. 

  • RokuEmmanuel-D's avatar
    RokuEmmanuel-D
    Community Moderator
    3 months ago

    Thanks for replying, mjg781​!

    Did this happen after a software update? If so, can you please share the latest software version of the Roku device? (You can find that in Settings > System > About).

    Please keep in touch!

    Roku Community Team

    • Jfcwhy's avatar
      Jfcwhy
      Streaming Star
      3 months ago

      Here are mine:

      Roku Streaming Stick 4K:  14.6

      Apple TV app:  15.3 build 17

      RokuEmmanuel-D​ 

    • mjg781's avatar
      mjg781
      Channel Surfer
      3 months ago

      Software version 14.6

      I'm not sure if it started after an update. I just know it began sometime over the weekend.

      Thanks!

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