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RokuAustin's avatar
RokuAustin
Community Manager
3 years ago

[SOLVED] XFINITY - Audio out of sync on Xfinity channel

We are receiving reports from users that the audio is out of sync on the XFINITY streaming channel.  [UPDATE] [FIXED] 8.9.23 We believe this issue has now been resolved. 🎉 Please check for a sys...
Fixed
adpwl1's avatar
adpwl1
Binge Watcher
3 years ago

There was an update today to the Xfinity Stream app on Roku, from 6.11 to 6.12.  Lets see how things progress' tonite as we watch TV.  You think Xfinity fixed the guide issue; while scrolling to fast you see channels that you aren't subscribed to, or the time slots just never fill in?  That's prob a Roku issue too.  HAHA

I always get excited when an update occurs.

If I have an issue tonite, I will post my setup for Roku support.

Arundel's avatar
Arundel
Channel Surfer
3 years ago

The s/w update did not solve the issue. Still audio sync, etc….

back to my other streaming stick…..

  • GaJoe's avatar
    GaJoe
    Channel Surfer
    3 years ago

    I just booted my 4k stick up and the update wasn't offered. Will keep prodding for it.

     

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