All of a sudden this morning my tcl Roku tv shut off and on started to reboot then shut off again it’s been looping in this cycle all day. Won’t get past the tcl Roku tv screen before it shuts and repeats. I’ve unplugged for over 30 seconds and tried a different outlet. No power buttons on this model. Don’t know what else to do.
Same thing happened to me this morning. From information I’ve gathered during some researching for the last few hours it appears they must have pushed out an update overnight that may have a glitch. I’ve come to the conclusion that we are out of luck until they realize this and patch their mistakes in a new software update. Hopefully it’s soon because I’m not a very patient person, lol.
Fez817 Not sure how to receive a patch if it never starts. My remote app on my phone can’t connect because the tv never gets online.
I’m having the same problem! How will we know if there is a fix?
Hi Community users,
Welcome, and thank you for posting to the Roku Community!
Thanks for bringing to our attention the trouble you've encountered with your TCL Roku TV, which is stuck in a reboot loop.
We'd like to determine if your Roku TV restarts randomly before or after the update. Have you tried plugging the TV into a different power outlet? Is there an error message displayed before the TV restarts? When did the issue first occur?
Please keep us posted, and we'll continue assisting you from there.
All the best,
Chel
I've been dealing with the same issue for the last 6 months. My TCL Roku TV will just randomly turn off and attempt to restart but doesn't get past the boot screen and attempts to reboot again. I've noticed that when it successfully reboots the white led status light on the bottom of the TV blinks 4 times. And more than 4 and it's stuck in a boot loop. This issue has been maddening for someone who enjoys gaming.
Mine has done the same right after it was updated. Can't get to any screen to factory reset. Doesn't go past tcl Roku tv screen
I unplugged my TV overnight.
when I plugged it back in I was able to get to the screen to reset it.
hope that helps you.
Yes it what did you do to get it started again
