Forum Discussion
14 Replies
- Marcella5129Reel Rookie
Is there anyone who is getting any answers to this problem if there is please share
- TaurkusReel Rookie
I'm having the same problem, only at the end of every show on live tv the screen goes black and stops.
I've got am onn.Roku tv, and have restarted multiple times, updated, and tried unplugging but still have the same issue on live TV.
Edited to say that this just started happening recently.
- RokuTakashiCommunity Moderator
Hi, bmsallee
Welcome!
Thanks for reaching out regarding the issue you've encountered, and I'm here to help.
Let's try to troubleshoot this issue by following the steps below:
System Restart
Navigate to Settings > System > Power > System Restart. For more details, you can visit this support article on How to restart your Roku device
Hope this works!
Thanks,
Roku Community Team
- shelly1945Newbie
This did not stop the black screen every hour
- Marcella5129Reel Rookie
This just started happening to me also about 5 days ago and it's very frustrating when Roku can't give you any answers
- bmsalleeReel Rookie
Done this multiple times already. Goes to black screen after maybe an hour, I can go back to home, choose live TV and everything works again, for about an hour. Never happens while streaming.
- Marcella5129Reel Rookie
This does not work a lot of people have this same problem and restart doesn't work do you have any other answers