My DirecTV Stream channel (set up via Roku Pay) was working fine until a couple of days ago. Now it seems not to recognize the subscription and will play nothing. The YouTube and Amazon Prime channels work fine. The problem is specific to DirecTV Stream.
I spoke with those folks, and they insist that the problem with DirecTV Stream is at Roku's end, nationwide, and you know about it. I tried a system restart, and that fixed nothing.
What should I do?
Thanks for letting us know about this issue, williammb.
Kindly try to perform the correct sequence to reboot the channel by removing the channel, restarting the device, and adding the channel. You can also try to check for the channel's update by clicking the Star button on your remote.
Please let us know if this fixes the issue.
Regards,
Janadee
