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  1. Roku Community
  2. Tag: tv & player wifi
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  • grm2025's avatar

    Roku won't connect to Internet

    We had a blip in the power during a rain storm and now Roku won't connect to the Internet. I have tried resetting everything and nothing works. I have validated that my password is correct and all connections are secure. NOTHING WORKS! Why won't it connect???
    grm2025
    8 hours agoPlace TVs & playersTVs & players
    40Views
    1like
    0Comments
  • varunsharma123's avatar

    Roku Express unable to connect to internet

    started off using a Roku Express, I have my wifi setup to use WPA3 Personal and only to use the 5ghz connection and the SSID hidden. = After fiddling with my Wifi settings, I tried changing to wpa2 and unhiding the ssid. My router has already been restarted and factory reset. The Roku could not even find the ssid when i unhid it, but other devices in my house could. Then I found out the Express might not work with wpa3 and ghz. I read that the Roku Ultra 2024 model did, so I went out and bought one. But I am still having issues connecting it to my wifi with settings set to WPA3 Personal, 5ghz only, and SSID Hidden. are there any other settings on a router that might affect a Roku's ability to connect to wifi?
    varunsharma123
    10 hours agoPlace TVs & playersTVs & players
    130Views
    1like
    3Comments
  • sackr's avatar

    Connect to extender

    trying to connect to router via extender roku recognizes extender network But when I type in the password. Roku says It can't connect. IWont tell me why is it a password problem?
    sackr
    2 days agoPlace TVs & playersTVs & players
    57Views
    0likes
    3Comments
  • Kadavyf's avatar

    How to contact Roku Support?

    Can you guys help me on my TV to collect my Internet
    Solved
    Kadavyf
    3 days agoPlace TVs & playersTVs & players
    1.7KViews
    0likes
    8Comments
  • katrich's avatar

    Unable to connect to Wireless Verizon

    I just switched internet providers. Verizon works on samsung phone and HP computer but not on LG tv. Has anyone else had this issue?
    katrich
    5 days agoPlace TVs & playersTVs & players
    40Views
    1like
    1Comment
  • BandM's avatar

    Intermittently Losing Internet Connection

    I have 2 Roku devices and a Roku tv. The Roku Express 4K Model 3940X started losing the internet connection several days ago. Everything else stays connected (Roku tv, Roku 3900X, security system). First time it happened, I tried the reconnect process several times and that didn't work so I unplugged Roku, waited a minute or two then plugged it back in and it booted up and connected to internet just fine. Went through same process the next time. Last couple times it has dropped out I just do the unplug, wait, reconnect process. It has worked every time. This Roku sits about 3' away from the router so I don't think that's an issue. It's getting very aggravating, so I need to fix it. Any help would be appreciated.
    Solved
    BandM
    5 days agoPlace TVs & playersTVs & players
    21KViews
    1like
    32Comments
  • JBurt1's avatar

    TCL Roku TVs not connected to wifi

    I have two TCL Roku TVs with the same problem. Suddenly, they won't stay connected to my wifi network. All other devices on the network are fine. I have done the following troubleshooting steps: unplugged and restarted modem and both tvs Did system restart on both tvs reset network connection On one of the tvs, I even did the factory reset I have been able to reconnect, but only temporarily. The fact that it happening on two different TCL Roku tvs is puzzling to me. All other devices are working fine with wifi. Any suggestions are much appreciated.
    JBurt1
    6 days agoPlace TVs & playersTVs & players
    154Views
    0likes
    8Comments
  • dmaluna's avatar

    Roku Stick Hotel Logo

    I've traveled with Roku sticks for well over 10 years and have the same issue while travelling, randomly. Roku must add a way to force the Hotel/Dorm prompt, like the Fire Stick does. Some hotel networks do not force it. Even though it states it's connected to the internet, none of the apps work. Again, on those ad-hoc hotel networks, it never prompts for login. I end up having to travel with a firestick as a contingency. It's kind of ridiculous that this has never been resolved in well over 10 years.
    Solved
    dmaluna
    7 days agoPlace TVs & playersTVs & players
    45Views
    0likes
    1Comment
  • The_Watcher1's avatar

    Unable to connect Roku to my Wifi

    I started off using a Roku Express, I have my wifi setup to use WPA3 Personal and only to use the 5ghz connection and the SSID hidden. After fiddling with my Wifi settings, I tried changing to wpa2 and unhiding the ssid. My router has already been restarted and factory reset. The Roku could not even find the ssid when i unhid it, but other devices in my house could. Then I found out the Express might not work with wpa3 and 5ghz. I read that the Roku Ultra 2024 model did, so I went out and bought one. But I am still having issues connecting it to my wifi with settings set to WPA3 Personal, 5ghz only, and SSID Hidden. are there any other settings on a router that might affect a Roku's ability to connect to wifi?
    The_Watcher1
    8 days agoPlace TVs & playersTVs & players
    243Views
    0likes
    6Comments
  • janiani's avatar

    Roku not taking ip address

    I recently moved and trying to get into my non-roku tv - can do it as a guest - but not as myself because even though the device recognises me, it's not happy with the ip address where I'm living, and don't know what it was before. Can anyone advise?
    janiani
    8 days agoPlace TVs & playersTVs & players
    58Views
    0likes
    3Comments