Roku remote pro (2nd edition) not voice command not working
Recently bought the Roku voice remote pro this is the one that has the little switch on the side where you can turn the voice on or off and is also rechargeable. Problem is the voice feature of this remote has completely stopped working this after working for several weeks after I first bought it. I've read several solutions presented here in the community and have tried all turning off the TV, holding down the buttons to reset the remote pairing remote etc... None of these solutions have worked. The remote itself works as it should manually. No problems there. Voice just will not work after I've done a reset a re-pairing It might work once. Then ask for time or channel and nothing when I hold down the mic button I get a little thing on the bottom of the TV that says press and hold the button while you speak even though I'm doing that.
Remote Wont Pair Requires WIFI to Function
Seriously, the worst. I work for a Library that circulates these to the public. They have been a constant source of frustration for years. The remotes simply will not connect to the device due to the idiotic nature of design that requires them to connect via WiFi for them to function. We have 20 of them, half the time they will not connect, if at all over our network, which is Meraki Access Points and Switches. I've tried switch the channels on both the 2.4 and 5 networks, and nothing. I recently gave up and decided to replace 10 of them, only to encounter the same issue, with brand new units, right out the box. I will never recommend these to anyone. Massive design flaw, or cheap trash, or both. Haven't decided yet. Literally the most frustrating part of my day having to deal with these. I can't even begin to estimate how much time I have wasted trying to re-pair remotes and just get them to work.
OK Button on Remote Doesn't Work Very Well
Exactly the same problem with remote... It worked just fine, then suddenly OK button started to work intermitenly.. I reset the remote and changed the batteries - the same problem. Roku folks - please help!! Love Roku, but it is becoming unusable.. Now the left-right nav buttons are working intermittently also.,. Need to press all the buttons several time to make them work. My device is Rolu Ultra.
Directional Pad button issues
I purcahsed a roku streaming stick in July of 2023, and by September the right directional pad became hard to press and then stopped working altogether, while the rest of remote was fine Bought a new one and about a week after having it the down arrow started to do the same thing. Now you have to push down hard and hold it to get it to work. All the other buttons work fine and we use our living room remote way more and haven't had this problem. I'm not seeing a warranty and don't want to waste money buying another if it's just going to do the same thing, so I use the app on my phone but shouldn't have to if the oroduct would last longer than 2 months at a time.
