How do I fix my TCL Roku tv Black screen/ dim light
My daughter was watching tv and all of a sudden the screen went black, we can still hear everything but the screen was black . I’ve only had this tv for 6 months so I’m confused as to what is going on. I’ve tried holding the power button on the both the remote and the tv to reset, I’ve unplugged it , I’ve used the reset button on the back of the tv, I’ve changed the picture mode using the dictation to movie, I’ve factory reset it and nothing seems to work. When I turn on the tv you can see the red screen for just a split second before it goes dark. You can tell the tv is a low dim cause at a certain angle you can see the words on the screen very faintly . what should I do42KViews4likes16CommentsLive tv guide skips when scrolling
roku has suddenly started popping up "Promoted" channels as I attempt to scroll through the live TV guide. And they just appear as I scroll, making it **bleep** frustrating to pick my channel. Also, as I scroll through channels, the guide often skips channels and I have to back up. I assume this is because of the loading of promoted channels in the background. then there's the switch back up to the recents and losing my place i have asked Roku to make their live channel guide easier to use in the past. Somehow, they've made it far more difficult and frustrating. God this is a horrible user experience.2KViews2likes3CommentsRoku Streambar sound cutting out while using HDMI
Hello, I, like many others here, am incredibly frustrated with the constant audio cutouts (randomly, at least 2-3 times per hour, sometimes 2-3 times every 5 min) while using HDMI sources connected to the TV. This issue is beyond annoying — it's a total "show stopper". (no audio cutout observed when using roku OS, although not using it a lot). I've gone through all the usual "troubleshooting" steps: swapping HDMI cables, power cycling the Streambar, etc., yet the problem still persists. When I use another soundbar from a different brand with the same TV and cables, it works perfectly — no issues, for years. What is even more frustrating is reading this issue has been ongoing for years with no real solution. Roku’s typical response of "we will contact you separately" is just lip service — it does little for the community at large, the expected purpose of this site. If this doesn’t get fixed very soon, I’ll be returning this product while I’m still within the return window. It's a shame because when it does work, the bar offers great value, but this constant audio dropout is unacceptable. My model 9102EU | SW 13.1.4.1515 | device ID 2E1288XXXXXX4.1KViews1like18CommentsRoku TV keeps disconnecting from wifi when i turn it off and back on
SO... This jusr barely started happening last week. So ill explain, i have a HiSense Roku TV 40" and when i turn my tv off. leave somewhere and come back i turn it on and its not connected to the wifi i have to restart my tv from settings or i usually clear the CACHE by pressing "Home" 5x Then Up button 1x Then Rewind 2 x then Fast Forward button 2x and it works but then i turn my tv off and leave then come back and i have to do the process over again. i have restarted my wifi router as well. and it didnt change this. I also updated my roku tv a few weeks ago, not sure if that is a bug that roku hasn't fixed but just wanted to throw that in there as well. And will having a MONSTER LED light Bar interfere with my connection? cause my roku remote changes the light colors on my monster light bars. lol i just wanted to add that just in case its the light bars that are interfering with the connection. if anyone has any suggestions please let me know THANKS.4.8KViews1like1CommentRoku Channel Samsung TV App BROKEN
"The ROKU Channel" app was working perfectly fine on my Samsung TV. However, as of the update pushed out with a build date of "01/09/23, 22:48:24", my shows have become completely unwatchable. The issue occours when ads play. The issue isn't them playing, it's when they're over and the show is supposed to resume. All that happens is the last ad freezes at the end and nothing further happens. While I am able to go back and select to "resume", this generally results in my show starting back from the beginning every single time, thereby making it completely unwatchable. Edit Note: Client Version "bef334b" App Version "1.1.47"3.7KViews1like19CommentsAdvertising and Roku website problems
First, I'm constantly getting Medicare, Medicare life insurance, Burial insurance, aarp, All things senior associated with in commercials. That's it. ALL old people stuff I can handle commercials but holy moly give me something I can use unless you know something I don't Second, there are several issues with the website that don't work and when I tried to email them about it, that didn't work either.3.5KViews1like9CommentsRoku Soundbar freezing screen, other issues - unable to reach support
Roku soundbar purchased in late November. After using successfully for about two weeks, I started having several different issues with the soundbar - which I am also using to stream in addition to sound. The soundbar will often distort the screen and there is nothing to do but unplug for many hours and then try again. I also perform a system restart daily to try to avoid but it only works for a day or two. In addition, it will freeze the screen a lot during watching. When I switch to my Roku TV to stream I do not have this freezing issue. My wifi performs well, it isn't the issue. I've tried many different HDMI cables so that isn't the issue either. I also had the roku wireless speakers but they drop the connection so much I've decided to scrap them. I have tried to contact support directly but the submission form doesn't actually allow submission. Anyone else had any success with the soundbar while also using it to stream?6.5KViews1like13Comments