Flashing red light on Roku Remote RCB1R.
I had bad experience with RC917 not holding a charge. Well, The RCB1r holds its charge very well. However, I am sorry to say problems have developed with my new RCB1r within a week. The red light is flashing on the remote, even when charged to 100 percent. When it was charged at 97 percent, red light on remote also flashed. I also get a message that I have to pair the remote multiple times a day. Multiple times a show. I took pictures of the screen with the error message, and included them with ticket 9676055. I have wiped the base unit while wiping the RCB1r, set it all back up and still have to pair the remote to the base unit repeatedly. With the base unit plugged in or unplugged from power, the remote still flashes. A friend of mine told me he may buy me a new base unit and see if the problem persists. (Or I may toss the pile and start with another provider) Meanwhile, can you do something to help? I called tech support and the person I spoke to was not kind or nice or helpful. And he hung up on me.Solved7.4KViews0likes12CommentsReplacement remote for Streaming Stick + (wifi) AND the non-smart Sharp TV?
During the chaos of a major water leak and things put into boxes, we lost the remotes for both - the Streaming Stick + (wifi) and the Sharp non-smart TV. Is there one voice remote that I can buy to solve this that is reasonable price? Thank you.Solved4.7KViews0likes7Comments
Roku TV can’t connect Bluetooth headphones to Roku app on HDMI outputs - is there a way around this?
I bought the 40" Class Select Series Full HD Smart RokuTV to replace my dead 43", however there is no headphone jack on this model. Also the Bluetooth headphone function on the app only works for home screen apps and the antenna but will automatically disable itself whenever I go to an HDMI output and use my PlayStation or laptop, which are the only two things I use the tv for. (There is also no headphone jack in the remote.) Does anyone know a good way around this? Or can recommend a non-expensive soundbar that plays nice with roku that has a headphone jack in it? This is a huge bummer as my neighbors cannot handle my tv speakers at all hours, and I'm disabled and hard of hearing and around the apt a lot so I spend a lot of time on my PlayStation and laptop. (A compatible third party soundbar with jack recommendation is preferred to a roku one, as they have made a tv that does less than previous generations and they already get to harvest all my data while they file patents to project ads through the hdmi outputs.)Solved2.1KViews0likes1Comment
Remote not working after factory reset
I did a factory reset after moving, tv would not connect to the new wireless internet. Now, it won't even get off the "let's get started" screen. Stupid remote will only turn the tv on and off, but won't allow anything else to happen. It's a standard remote, have taken the batteries our. Tried new ones, unplugging and replacing. Everything that is mentioned in their "guides".1.3KViews0likes1Comment
Westinghouse Roku TV Remote Connect Help
This is EXACTLY my problem. When I’m lucky enough to get the initial TV screen to come on, it always ask for a language preference and none of my THREE physical remotes or two phone remotes can get it to respond. And it always says to hit “home” but I don’t see that icon on ANY of my remotes! Please advise before my girl goes craZy again!1.2KViews0likes9Comments
Voice button not working on remote
Hello, there seems to be an issue with my roku remote. The device is brand new and i set it up today. It's the roky 4k streaming stick + remote. It came with the voice remote. My issue is with the voice option on the voice remote. When i press on the voice button, the screen exits and goes to the "Streaming Channels" option in the home page. Nothing else happens after that. I contacted support but they kept repeating the same useless info for 2 hours. The remotd is working fine with all the other buttons. It's only the voice command button that is not working. A single press or a long press result in the same thing : whatever app i'm on closes and i' taken to the "Streaming channels" option. Help.Solved1.1KViews0likes3Comments
Roku Streaming stick remote not working
My Roku Premiere+ streaming stick goes to the home page, but will not allow me to choose any channels or settings. I've checked the batteries for the remote. I switched out another Roku device and it works fine. I only had this streaming stick for about 9 months. I don't understand why it would just stop working.Solved978Views0likes1Comment
Onn Roku TV froze and keeps resetting itself
My Onn Roku TV froze and factory reset itself last night. The remote, which is a replacement remote, will only power the tv on and off. All other functions are unavailable. The button below the television will also only power the television on or off. It will not toggle the setup screen so I can finish the factory reset.Solved778Views0likes3Comments
Voice Remote Consistently Fails, Cannot Reset When Unplugged
I am having the same issue described here: https://community.roku.com/t5/Remotes/My-rc538-remote-won-t-work-without-the-charger/td-p/714135 I have reset everything multiple times. I can plug the remote in, press the button for 20 seconds, and it will reconnect with TV temporarily. After unplugging for ~5 minutes the green LED light comes on permanently and the remote stops functioning until I repeat the processSolved628Views0likes1Comment
Remote not working after factory reset
I did a factory reset after moving, tv would not connect to the new wireless internet. Now, it won't even get off the "let's get started" screen. Stupid remote will only turn the tv on and off, but won't allow anything else to happen. It's a standard remote, have taken the batteries our. Tried new ones, unplugging and replacing. Everything that is mentioned in their "guides".Westinghouse Roku TV Remote Connect Help
This is EXACTLY my problem. When I’m lucky enough to get the initial TV screen to come on, it always ask for a language preference and none of my THREE physical remotes or two phone remotes can get it to respond. And it always says to hit “home” but I don’t see that icon on ANY of my remotes! Please advise before my girl goes craZy again!