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  2. Tag: Help
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  • matt11653's avatar

    This USB device requires more power.... How do I get rid of this message?

    How do I get rid of this error message? "This USB device requires more power. Use power adapter if available..." I have never used the USB and don't plan too. HELP!!!!
    matt11653
    4 years agoPlace TVs & playersTVs & players
    29KViews
    10likes
    4Comments
  • Aredden1's avatar

    How do I fix my TCL Roku tv Black screen/ dim light

    My daughter was watching tv and all of a sudden the screen went black, we can still hear everything but the screen was black . I’ve only had this tv for 6 months so I’m confused as to what is going on. I’ve tried holding the power button on the both the remote and the tv to reset, I’ve unplugged it , I’ve used the reset button on the back of the tv, I’ve changed the picture mode using the dictation to movie, I’ve factory reset it and nothing seems to work. When I turn on the tv you can see the red screen for just a split second before it goes dark. You can tell the tv is a low dim cause at a certain angle you can see the words on the screen very faintly . what should I do
    Aredden1
    2 years agoPlace TVs & playersTVs & players
    40KViews
    4likes
    16Comments
  • Anonymous's avatar

    Live tv guide skips when scrolling

    roku has suddenly started popping up "Promoted" channels as I attempt to scroll through the live TV guide. And they just appear as I scroll, making it **bleep** frustrating to pick my channel. Also, as I scroll through channels, the guide often skips channels and I have to back up. I assume this is because of the loading of promoted channels in the background. then there's the switch back up to the recents and losing my place i have asked Roku to make their live channel guide easier to use in the past. Somehow, they've made it far more difficult and frustrating. God this is a horrible user experience.
    Anonymous
    3 years agoPlace TVs & playersTVs & players
    2KViews
    2likes
    3Comments
  • VeePeeCee's avatar

    Roku TV keeps disconnecting from wifi when i turn it off and back on

    SO... This jusr barely started happening last week. So ill explain, i have a HiSense Roku TV 40" and when i turn my tv off. leave somewhere and come back i turn it on and its not connected to the wifi i have to restart my tv from settings or i usually clear the CACHE by pressing "Home" 5x Then Up button 1x Then Rewind 2 x then Fast Forward button 2x and it works but then i turn my tv off and leave then come back and i have to do the process over again. i have restarted my wifi router as well. and it didnt change this. I also updated my roku tv a few weeks ago, not sure if that is a bug that roku hasn't fixed but just wanted to throw that in there as well. And will having a MONSTER LED light Bar interfere with my connection? cause my roku remote changes the light colors on my monster light bars. lol i just wanted to add that just in case its the light bars that are interfering with the connection. if anyone has any suggestions please let me know THANKS.
    VeePeeCee
    3 years agoPlace TVs & playersTVs & players
    4.7KViews
    1like
    1Comment
  • Spyder1384's avatar

    Roku Channel Samsung TV App BROKEN

    "The ROKU Channel" app was working perfectly fine on my Samsung TV. However, as of the update pushed out with a build date of "01/09/23, 22:48:24", my shows have become completely unwatchable. The issue occours when ads play. The issue isn't them playing, it's when they're over and the show is supposed to resume. All that happens is the last ad freezes at the end and nothing further happens. While I am able to go back and select to "resume", this generally results in my show starting back from the beginning every single time, thereby making it completely unwatchable. Edit Note: Client Version "bef334b" App Version "1.1.47"
    Spyder1384
    3 years agoPlace Apps & viewingApps & viewing
    3.7KViews
    1like
    19Comments
  • jcc1's avatar

    Advertising and Roku website problems

    First, I'm constantly getting Medicare, Medicare life insurance, Burial insurance, aarp, All things senior associated with in commercials. That's it. ALL old people stuff I can handle commercials but holy moly give me something I can use unless you know something I don't Second, there are several issues with the website that don't work and when I tried to email them about it, that didn't work either.
    jcc1
    5 years agoPlace TVs & playersTVs & players
    3.5KViews
    1like
    9Comments