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matt11653's avatar
matt11653
Reel Rookie
3 years ago

This USB device requires more power.... How do I get rid of this message?

How do I get rid of this error message?

"This USB device requires more power. Use power adapter if available..."

I have never used the USB and don't plan too. 

HELP!!!!

4 Replies

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  • RokuMary-F's avatar
    RokuMary-F
    Community Moderator

    Hi matt11653,

    Thanks for reaching out regarding the issue you are experiencing.

    We'd like to gather more information about the issue you're running into. What Roku model device are you using? What troubleshooting steps have you taken so far to try to resolve the issue? 

    With more information, we will be able to assist you further.


    Best regards,
    Mary

    • matt11653's avatar
      matt11653
      Reel Rookie
      What Roku model device are you using? 
      32" TCL ROKU TV
      Roku TV: 8102X
      TCL Model: 32S301
      Serial Number: YK00NK089515
       
      What troubleshooting steps have you taken so far to try to resolve the issue? 
      Everything except putting the TV in the garage!
      -Roku Community posted fixes
      -TCL Support
      -ROKU Support 
      -Restart, Reset, Reboot, Reupdate, 
      RE-everything, unplugging, plugging into wall socket, bleeding the power and rebooting, installing update via USB.... AND MANY MORE WITH NO SOLUTION!!!
      NUMEROUS AND MULTIPLE TIMES!
      THE ERROR MESSAGE IS CONSTANTLY POPPING UP ON THE BOTTOM THIRD OF THE TV WHICH MAKES RESETTING AN EXHAUSTIVE AND TIME CONSUMING PROCESS.
      THE SUPPORT WEBSITES ARE FULL OF PEOPLE EXPERIENCING THE SAME PROBLEM AND NO SOLUTION.
      THIS IS MY LAST ROKU UNLESS YOU GUYS CAN ELIMINATE THIS ANNOYING AND PERSISTENT ERROR MESSAGE!!!
      • Slickcat's avatar
        Slickcat
        Newbie

        I have the same issue with my 43” Westinghouse Roku tv, tried everything also downloaded Roku new program but the tv does not see USB port.