Directional Pad button issues
I purcahsed a roku streaming stick in July of 2023, and by September the right directional pad became hard to press and then stopped working altogether, while the rest of remote was fine Bought a new one and about a week after having it the down arrow started to do the same thing. Now you have to push down hard and hold it to get it to work. All the other buttons work fine and we use our living room remote way more and haven't had this problem. I'm not seeing a warranty and don't want to waste money buying another if it's just going to do the same thing, so I use the app on my phone but shouldn't have to if the oroduct would last longer than 2 months at a time.
I have three Roku ultras in M y primary account. Two can use buttons one and two the other cannot.
I have three Roku in one of my accounts. They are all Roku ultras. Two of them can read user select buttons one and two in the remote pro. The third Roku ultra cannot. Roku number three, which is the newest, only says “press and hold the one or two button for five seconds” And no sub menu pop up. Roku one and two have a sub Menu pop up. Am I missing something or is something wrong with Roku number three? All three Roku’s could read Both Roku Pro and Roku pro two Remotes
