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Doc04171976's avatar
Doc04171976
Channel Surfer
5 months ago

Roku Remote OK button quit working

Purchased my ROKU in November 2024 and the “OK” button began working intermittently approximately two weeks or so ago.  I have changed the batteries, reset the device and every other thing I have seen on this site.  

Way too new to be worn out.  

looking for support

4 Replies

  • I have tried everything I see on this forum and to no avail.  We have not had this for more than a few months and it won’t work 

    • RokuTakashi's avatar
      RokuTakashi
      Community Moderator

      Hey, Doc04171976 

      Welcome to the Roku Community.

      I understand that you've encountered an issue with your Roku remote, specifically with the "OK" button, and I'm here to help. I recommend you to perform the troubleshooting steps to resolve the issue.

      Detailed instructions on how to perform each step are in the sections below

      1. Reboot your voice remote
      2. Reboot your streaming device
      3. Replace or recharge the batteries in your voice remote
      4. Re-pair your voice remote to your streaming device

      For more details, you can visit this support article on How to fix your Roku voice remote that is not working

      I hope this works, and let me know what you find out. I'm here to continue assisting you.

      Thanks,
      The Roku Community Team.