Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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pugley
Newbie

wireless connection strong, password correct still not connecting

It says Wifi wireless EXCELLENT.  But can't get it connected.  Once it connects it is fine but when I turn the TV off and want to rewatch, need to got through the whole process again.  I have four TV's the same brand, but only happens on the Smart TV.  I believe I have a faulty Roku.

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RokuDanny-R
Retired Moderator

Re: wireless connection strong, password correct still not connecting

@pugley

Thanks for the post.

Can you please provide more specific information about the issue you are experiencing? Are you using a Roku TV or a Roku device? Who is your ISP (internet service provider)? What troubleshooting steps have you already taken to try to resolve the issue?

With more detailed information, we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Community Moderator
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