Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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WiFi Stick stopped working

Can you test the stick by plugging into an outlet? Will the on light go on?

All of a sudden it won't connect to the internet when I went to turn it on.

I'm getting 'No Signal' on the screen.

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Community Streaming Expert

Re: WiFi Stick stopped working


Yes, you can use a wall adapter with your Streaming Stick.  If one did not come with your device, you can use a cell phone USB charging adapter. (5volt, 1 amp).

Post back your Roku model number and exact details (or screenshot) of what is going on.  A "No Signal" could definitely be caused by an underpowered device so good initial troubleshooting step is to try the wall adapter like you are thinking.

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

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