@Sheltonbp
One of the drawbacks is that when errors occur, the apps have to be coded to trap errors. Many times, an error code will be included, but not always. You've said nothing about an error code, so I'm assuming there is not one.
Error trapping means -- and you may already know this -- the app/code receives an error of some kind, and rather than simply crash, is coded to catch the error based on the information returned by an error code (or message) internally. The code then has to interpret that in a way that is useful to the end user. However, few apps are coded to account for every possible thing that can go wrong. Whether it's a CASE or IF/ELSE or whatever method of error trapping is used, there is going to be a default response for anything that wasn't explicitly trapped for. (If there isn't a default response, the app will crash or freeze, most likely.) And even for things that are trapped, the error message or code is contingent on the preprocessor handling it correctly.
All that to say that sometimes the error message presented isn't correct, or if correct, sometimes not useful.
So, if a streaming issue, whether a playback incompatibility, a server streaming issue, your ISP having a DNS issue, or something else entirely, it could be that none of the traps in place to catch the error identified it correctly, and the default may be that the network connection is bad. Not that the network connection is actually bad, but nothing else fit, so that was displayed.
Is this what actually happened? Dunno. The ones that coded the apps (not Roku, by the way) would need to answer that. But how can it happen? What I just described is one way.
Is what I offered helpful? Probably no insofar as identifying the problem, but it does shed light on why sometimes it's hard to pinpoint the cause, which makes it hard to develop a fix.
Then again, the apps may start working tomorrow.
DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.
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