Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Trying to connect Roku - "will only connect to in home wi-fi signal"

I have an air bnb and am trying to connect roku to my home comcast signal, and keep getting a "will only connect to in home wi-fi signal"

0 Kudos
Community Streaming Expert

Re: roku- will not connect to comcast tv


If you have a Roku device that supports 2.4 GHz only, be aware that Comcast and other ISPs have started changing the 2.4 GHz settings to only support 802.11 g/n, rather than the traditional b/g/n. That causes issues with Roku devices.

If that's the case, change the settings to b/g/n. Or, get them to.

If your Roku device supports 5 GHz, ensure there is a sufficient 5 GHz signal reaching the device.

Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

0 Kudos