Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Rdavidson
Newbie

TCL 65S431 ROKU TV drops 5 antenna channels when there is a network connected to TV

TCL 65S431 ROKU TV drops 5 antenna channels when there is a network connected to TV rwdavidson@outlook.com 

Labels (1)
0 Kudos
2 REPLIES 2
Rdavidson
Newbie

Re: TCL 65S431 ROKU TV drops 5 antenna channels when there is a network connected to TV

Additional info. If I disconnect the network the channels come back.  UHF Frequency 4925 Mhz channel 18.

0 Kudos
renojim
Community Streaming Expert

Re: TCL 65S431 ROKU TV drops 5 antenna channels when there is a network connected to TV

Try changing the ZIP Code under Settings->System to one nearby.  My theory is that the guide that gets downloaded is missing channels, so they get removed, but I have no way to prove it.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.