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Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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Dross18
Newbie
‎12-27-2022 07:20 PM

Saying sorry it cannot connect. Please help tried everything

My Roku is saying it cannot connect to the wireless. I have restarted the router and restarted the Roku and it’s still saying that. Yet all my other devices are set up and working fine on the Wi-Fi. It even says it’s a good strength. Not sure what the problem is can someone help?

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renojim
Community Streaming Expert
‎12-28-2022 09:49 AM

Re: Saying sorry it cannot connect. Please help tried everything

What's the model number written on the device or displayed under Settings->System->About?  Are you getting any error messages or codes when you try to connect?

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