Hi Danny, I just subscribed to Peacock premium but can't watch anything, constantly in load mode with the yellow circle endless. I have excellent wifi strength. My roku devise is 4k. I purchased Peacock thru roku so not pleased it was offered if this device doesn't support. I have no trouble with other channels although hulu was a little problematic but not this bad. I canceled acct 5 minutes after ordering. Will roku refund the 12 bucks? Thanks . Barabara
Hi Ford10,
Thanks for sharing the experience you've had with this concern.
For charge reimbursement, it will be effective for you to contact our account-billing team directly, as they are the best ones who can help you further. You can visit them at https://support.roku.com/contactus and choose the "Account, payments, and subscriptions" category. There should be an option to talk to one of our live representatives.
We hope this helps. Please let us know if you need any other help.
Sincerely,
Janadee
