Wow - just called 2 times: first time, call dropped after 10 minutes of hold. The second call the person kept putting me on hold, then returning and asking more questions, then just hung up.
Roku is the pits these days.
My question is very basic. They should be able to determine whether the device functions properly or not regarding wireless vs connected. I've always been connected and suddenly, it always goes wireless.
Shame on Roku. Am looking for a better product elsewhere. Sure won't waste any more time and money when the connection cuts out, system indicates a strong wireless signal, yet the device is totally plugged into the router, all cables swapped out and support is clueless.
Ridiculously tired of all these people getting paid and they know nothing. I'm polite, but they are cluelessly ill informed.
My goodness, even posting is a nightmare. I'm so done with Roku
UGH!
