"twiceover" wrote:
Big thing is making sure to exit the apps before shutting of the TV itself.
"DJT22023" wrote:
The first full month we never broke 700 GB, that is why I was not concerned with it. Since we jumped 400 GB in one month, I have been looking for the culprit. The ONLY change in what we have been doing is that Comcast changed out speed from 100 MBPS to 150 MBPS at the same time that this started.
"DJT22023" wrote:
Before Roku, we were typically around 70 GB usage a month. Since Roku, we had one month of 632, then last month was 1051, and today we sit at 107. Something has changed and the only thing that is evident is the speed provided by Comcast went from 100 MBPS to 150 MBPS.
"DJT22023" wrote:
The first month that we bought our Roku device, we were fine. We used around 600 GB of data. Last month we jumped to 1051 GB of data and got a nasty gram from Comcast. I have looked at everything that is potentially wrong and cannot pinpoint the issue. I have looked at logs to see if someone is scraping my data and no one is attached. I cannot figure out why it is doing this. The only thing that I can think of is the recordings that might be happening while we are watching tv, but that is not even that much. I have tried to supply as much info about the devices below.
Both TVS - 1080 Resolution
Roku Streaming Stick
Comcast 1 TB data
"LWT3" wrote:
I'm having the same issue and would love some help. I recently switched from DirecTV to DirecTVNow. Prior to switching, we used about 200 GB per month. Now we can go through 70 GB per day! This is probably watching about 10 hours per day (we have an elderly relative who lives with us and watches a lot of TV, and my wife and I probably watch an hour or two per day).
We stream using two Roku Ultras and watch on Samsung TVs that are not smart TVs. We do not have 4K TVs, nor do we watch any 4K content. We connect via wireless (Comcast with a 1TB cap).
I am doing the following to reduce data usage:
- We go to the home screen before turning the TV off (stating the obvious to rule that out)
- We have the Rokus set to display at 720p
- We set the Rokus to use 1 MBps
- Our wireless is password protected, so it's unlikely anyone is stealing it
Based on the above, we should have no problems staying under the 1TB monthly cap, but we are on pace to go way, way over, and I don't understand why or what else I can do about it. It seems like either the Roku settings above are not working to limit data usage or Comcast isn't accurately recording our data usage. Any ideas or suggestions would be greatly appreciated.
"LWT3" wrote:
...
I am doing the following to reduce data usage:...
- We go to the home screen before turning the TV off (stating the obvious to rule that out)
- We have the Rokus set to display at 720p
- We set the Rokus to use 1 MBps
- Our wireless is password protected, so it's unlikely anyone is stealing it
DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.
If this post solves your problem please help others find this answer and click "Accept as Solution."
"LWT3" wrote:
Thanks for the replies. To answer some of the questions:
- How do I know how much I'm using? I rely on the tracker Comcast Xfinity offers on its website, and I've been writing down the amount of data used daily. If it goes up by 60-80 GB per day every day, it doesn't really matter if there's a lag or not
"LWT3" wrote:
- We've never given the password to anyone. Our data usage exploded when we started streaming. That seems far more likely than the possibility of someone managing to steal the password at the exact time we switched from satellite to streaming, but I will change it anyway.
- Our modem/router is a NETGEAR C6300. I don't think there is a way to tell from that unit what devices are using the data
"LWT3" wrote:
- ]The elder is watching live TV. We don't have any subscription services like Netflix. Just DirecTVNow. But if we can't watch live TV as much as we have in the past, then streaming isn't right for us, and I might just have to go back to satellite and be done with it.
"LWT3" wrote:
- I'm disappointed to hear this: Second and third item? Not a guarantee of bandwidth limits. A lot of the adaptive streaming will still try to stream as much as it can. Those Roku limits don't seem to always work. What is the point of Roku offering those settings if they don't work to limit data usage? Are there other streaming devices that DO enable you to do that successfully? I could buy a Chromecast or an Apple TV or something for the one room where most of the TV is being watched.
"LWT3" wrote:
- Alternatively, are there modem/routers that allow you to limit data usage at the source? Not by limiting the number of hours TV is watched but by basically doing what my Roku Ultra says it's doing but isn't -- limiting the stream rate to 1.0 Mbps? I don't really want to buy a new modem, but that might be cheaper than going with an unlimited data plan or switching back to satellite.
DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.
If this post solves your problem please help others find this answer and click "Accept as Solution."