Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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Roku Express cannot detect modem

I have a weird issue with my Roku. It used to work flawlessly, but I had an issue with my computer so I have to restart my modem. After that, Roku can no longer detect it.

All devices in the house can detect the modem and connect immediately with no problem.

The TV is directly connected using Ethernet.

Roku does not detect any wireless or physical connection. I've restarted Roku, Modem and TV already. TV works perfectly as long as I don't use Roku.

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Community Streaming Expert

Re: Roku Express cannot detect modem

Does you Express see any wireless networks?  Most of the Express models (and there's been a lot of them) only work on 2.4GHz channels 1 to 11.

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