Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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Mrsdutchie
Channel Surfer

Roku 4802X Not Connecting to Internet

It's detecting my network but won't connect.  I've restarted my router multiple times,  checked my connections. There's nothing wrong with our internet as our phones and laptops can still connect.   We had this same problem several months ago with our old Roku so we bought a new model and now having the same issue again.  I shouldn't have to keep buying new Rokus each time I have a problem. 

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3 REPLIES 3
PrinceLH
Streaming Star

Re: Roku 4802X Not Connecting to Internet

Are you not being able to access paid apps by chance?

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Mrsdutchie
Channel Surfer

Re: Roku 4802X Not Connecting to Internet

I can't even connect to the what to watch feature on Roku so not just paid apps

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PrinceLH
Streaming Star

Re: Roku 4802X Not Connecting to Internet

If you are using the Roku channel, it won't work either.  You can use the guide but you get a blank screen.  No live TV.  Right now, some of the VPN companies are experiencing issues with Geo Blocking.  Paramount, FreeVee and Peacock are just a few of them that are not working.

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