I purchased my TCL Roku TV (model no. 32S327) in mid-2023 and used it flawlessly in my home office for many months. I took several months away from the office, so the TV was unplugged and not turned on for quite a while. I just tried to get back to it, and it will not even find any wifi networks to connect to. I have done all the resetting of the internet router as well as the TV itself with no luck. I tried manually inputting our network information, and still nothing. Everything else in our house is connected flawlessly with a strong signal. My phone has a strong wifi connection when standing right next to the TV. So it shouldn't be a weakness issue...? Neither the router nor the TV have moved since it last worked, so this makes no sense
I tried to send an email through the TCL Roku site, but it won't let me complete the submission form. It tells me to select a model but the only option to select is something that I don't even have. So I can't email them.
I'm beyond frustrated. I haven't even had this for 2 years, and again it worked perfectly before I took a break from my office.
