Switching to something else is really the only way to fix it. Roku does not respond to these issues and when they do, they tell you to reboot your system every time. It's a frustrating no-fix and they go onto the next issue. Until Roku catches up and their devices can handle the 200MB of WiFi you throw at it, you're best to switch to something else. If anyone is reading this and wondering which device they should use... use the firestick. Use Amazon the entire way. Roku was first, out-of-box, but they fell behind and don't have the ability to catch up to today's technology or customer service. Buy Roku and you are on your own. Your device will not be able to stream the way you think it should and you'll be in forever loop of rebooting your server on advice from a person they just hired who knows nothing about the Roku product.
At the bottom of the page, click "No" and then lay into them. Maybe if enough people do that, they'll think maybe they should come clean and tell people their system only works with WiFi from 2005 or prior, or maybe, just maybe, they'll hire a programmer that can solve the issue. Maybe a disgruntled Firestick programmer will go work for Roku and fix the issue?
Pass this on to CORPORATE....If Roku doesn't resolve the disconnecting problems, 1000's of users are having their stock will not stay at $260.00 per share very long! The standard jargon of "tell more so I can better understand your problem" doesn't fly. We all have rebooted our modems, unplugged our sticks and players, turned off the power and your devices still won't connect or freeze up or lose connection to the wifi even if the modem is next to the TV. Come on...fix this problem with a patch and do it NOW!
My Roku stick+ is just over a year old and it worked great until your updates crashed everybody's device.
@Schmooey It didn't work. Getting amazing results while testing out the speed (over 190 Mbps).
All other devices have no issues on the network, except Roku. It used to work well until a week or two back and now it's terrible. Keeps buffering/poor resolution on Prime Video, Netflix, Youtube etc. The worse part is there is no way to reach out to Roku. Unfortunately, the only solution seems to be to replace it.
I have same issue it seems if you disconnect for 10 in or so then power back on it works fine.. Did anyone find a solution? Has Roku mentioned any new firmware?
