Wi-Fi & connectivity

[GTBoyd3]

My TCL Roku tv unexpectedly will not connect to my wi-fi (that it was connected to yesterday). My other Roku devices are connected as are out phones and other devices in the house. Nothing has changed other than turning the tv off yesterday and back on today. I have checked my Wi-Fi signal, I have checked connectivity if all other devices with no issues. I have unplugged the tv for the 10-15 minutes as other sources have suggested with no luck. The Wi-Fi network shows up on available options but the tv will not connect to it. I tried using my phone’s hotspot and the tv would not connect to that either.

[AvsGunnar · Accepted solution]

@GTBoyd3 

A little curious that the RokuTV would not connect to the hotspot.  May be a hardware issue, but let's hope just a glitch.

Try performing a Network Reset on the Roku device. (Settings/System/Advanced System Settings/Network Connection Reset/Reset Connection.

I would also reboot the router after the Network Reset, but before trying to reconnect the RokuTV to the network. (turn off router for a minute, then reboot).  Then try to connect to the network again.

Hopefully this gets you connected.