Roku Community

ashleann84 · ‎12-21-2023

Can anyone please give me any info on how to remove a roku chime doorbell camera from one account, as it wasn't supposed to even exist anymore, and add it onto my actual current Roku account that has all my other devices added already. They're Roku TVs, but some have made it seem possible to do. Please and thank you 🙏🏻

renojim · ‎12-21-2023

Well, I saw your other post before this one. So to be clear, it's the doorbell camera that you'd like to change the linked account on, not the TV that you'd like to change?

If that's the case, you need to unlink the camera from its current Roku account, factory reset it, and then link it to the new account.

How to factory reset your Roku Smart Home device | Official Roku Support

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renojim · ‎12-21-2023

Well, I saw your other post before this one. So to be clear, it's the doorbell camera that you'd like to change the linked account on, not the TV that you'd like to change?

If that's the case, you need to unlink the camera from its current Roku account, factory reset it, and then link it to the new account.

How to factory reset your Roku Smart Home device | Official Roku Support

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

Roku Community

Using your smart home devices

Maybe I didn't ask the question the right way about my account earlier?

Re: Maybe I didn't ask the question the right way about my account earlier?

Re: Maybe I didn't ask the question the right way about my account earlier?