Forum Discussion

iona's avatar
iona
Newbie
2 years ago
Solved

How do I talk to someone at customer service??

How do I get Roku app on my TV

TV & Player Setup
  • RokuJohnB's avatar
    RokuJohnB
    2 years ago

    Hi iona,

    Thank you for your first post here in the Roku Community!

    We understand you want to add the Roku channel to your TV, and we're happy to assist. You can add the Roku Channel to any Roku streaming device, compatible Samsung Smart TV, or compatible Amazon Fire TV device or watch on TheRokuChannel.com or the Roku mobile app.

    Note: The Roku Channel is currently available in the United States, Canada, and the United Kingdom on Roku streaming devices, web, and mobile, and in Mexico on Roku streaming devices only. Premium Subscriptions on The Roku Channel are available in the United States, except on Samsung TVs and Amazon Fire TV devices.

    For more information on adding the Roku channel, please check out this support article here.

    I hope I have addressed your question appropriately, but reply to this message if the above did
    not fix your issue, and we will gladly follow up.

    Best regards,
    John

3 Replies

  • atc98092's avatar
    atc98092
    Community Streaming Expert
    2 years ago

    iona In other words you can only install The Roku Channel on your TV if it's a Samsung. It's not available on other TV brands, with the possible exception of a TV that uses the Fire TV OS. Otherwise you have to use a Roku or Fire TV player connected to your TV.

  • iona's avatar
    iona
    Newbie
    2 years ago

    I don't see Roku in the list of apps on my TV

    • RokuJohnB's avatar
      RokuJohnB
      Community Moderator
      2 years ago

      Hi iona,

      Thank you for your first post here in the Roku Community!

      We understand you want to add the Roku channel to your TV, and we're happy to assist. You can add the Roku Channel to any Roku streaming device, compatible Samsung Smart TV, or compatible Amazon Fire TV device or watch on TheRokuChannel.com or the Roku mobile app.

      Note: The Roku Channel is currently available in the United States, Canada, and the United Kingdom on Roku streaming devices, web, and mobile, and in Mexico on Roku streaming devices only. Premium Subscriptions on The Roku Channel are available in the United States, except on Samsung TVs and Amazon Fire TV devices.

      For more information on adding the Roku channel, please check out this support article here.

      I hope I have addressed your question appropriately, but reply to this message if the above did
      not fix your issue, and we will gladly follow up.

      Best regards,
      John