Forum Discussion
Strega2
2 years agoRoku Guru
For most, any cable will do, but for a 3820, you need one of these:
- makaiguy2 years agoCommunity Streaming Expert
With Streaming Stick model 3810, released in 2017, Roku enhanced the WiFi receiver and moved it from the interior of the stick out into a bulge in the USB power cord. For this and later Streaming Stick models, a specialized power cord with a "Long Range Wi-Fi Receiver" must be used. Without it, the stick cannot connect to the internet, nor can it communicate with its remote.
There are two different power cords with Long Range W-Fi Receiver available, depending on your Streaming Stick model. The two are NOT interchangeable.
- Models 3810 & 3811: https://www.roku.com/products/accessories/usb-power-cable-with-long-range-wifi-receiver
- Models 3820 & 3821L https://www.roku.com/products/accessories/usb-power-cable-with-long-range-wifi-receiver-streaming-stick-4k-and-4k-plus