I've done everything that was suggested. removed both apps, checked them for updates, checked my rook device for updates but nothing is working. I unplugged everything, and completely reset my roku device but nothing is working! when I get on YouTube the previews load but once I click the video it just goes black, but when I go back the previews still show. basically the same situation with Netflix. shows the preview but once I click what I want to watch it just stays in the loading screen forever. Please help 😄
