Discussions

[ronallohak]

New 55R6AX, 3 months old. Reception was great on all OTA channels.

3 of the stronger local channels, 3 to 4 bars, are now pixelated and unwatchable. Did a factory reset 2 weeks ago and everything was fine again.

Turned on TV today when I got home and issue is back.

Did a channel scan and not any better.

Tried rotating the antenna both times with no results.

Really dont want to do another factory reset because it took me 95 minutes to get everything working and put all my streaming passwords back in.

I have a Amazon DVR also attached to the antenna and it has no image problems.

[RokuArjiemar · Accepted solution]

@ronallohak,

Thank you for posting in the Roku Community!

Thank you for reaching out to us about the pixelation issue you're experiencing with your Roku Plus series and OTA channels. We're happy to assist you.

If you are encountering any problems with your Roku-branded television, specifically the Roku TV Select or Roku TV Plus models, do not hesitate to reach out for help. Our team is here to assist you in resolving any issues you may be facing, whether it's related to setup, performance, or functionality. Your satisfaction is our priority, so feel free to contact us for support at Roku Support.

Have any other questions? Don't hesitate to let us know. 

Thanks,
Arjiemar