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m1911bldr
Newbie

months of the issue with Fox News not working

When are you going to fix the community-wide isssue with Fox News? 148 messages and replies ove rseveral months indicate that ROKU is NOT working on this issue. Treating each individual question like a new problem isn't fixing the issue. You have over 100 users complaining about the ongoing problem and you keep respoinding the same way- as if each user's problem is the first one of its kind. Get your act together people or you'll be losing a customer. Don't bother asking any of your foolish typical questions about my device's numbers, settings etc. just fix the frigging problem. You;ve got a week then it's over to a Firestick or other streamer. You'll be issuing me a refund for a poorly performing device if that happens.

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andyross
Roku Guru

Re: months of the issue with Fox News not working

Have you complained directly with Fox News? As mentioned so many times, Fox is responsible for the Fox News app. It's also up to them to make sure the app and media servers can communicate properly.

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