Solving playback issues

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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lhedg
Level 7

frequent restarts required

I have Express boxes and over the past 30days they all have required more frequent resets. What a pain to have to go through this on a reoccurring basis. Any help hints?

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1 REPLY 1
RokuDanny-R
Roku Employee
Roku Employee

Re: frequent restarts required

@lhedg

Thanks for the post.

Can you please specify the issue you are experiencing? What do you mean the device requires more resets? What is happening when you are needing to reset the device? How are you powering the Roku device? What troubleshooting steps have you already taken to try to resolve the issue?

With more detailed information, we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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