@nvalidagility I kind of agree with you, on the other hand, the app YouTubeTv created for a Roku box may be different than an app on your phone or browsing directly to it. They could certainly have a bug in that app. When YouTubeTV rolled out "jump back to last channel", they had some issues to correct on the Roku app.
FYI, it is still happening to me so I will need to contract YTT also, but I am pissed that Roku had me collect Tracker IDs for the event and then seemed to totally ignore them, or at least refused to update me with what they found.