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Moving_target
Reel Rookie

MotoGP app crashes on startup

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Opened my MotoGP app today, and the splash screen for MGP shows on the screen, but then it immediately crashes and reverts to the home screen. Other apps are working. Have tried restarting Roku, removing app and reinstalling, unplugging Roku for five minutes and restarting, none of this has worked. Paying a lot of money for this access - need this to work for the weekend! 

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1 Solution

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RokuTakashi
Community Moderator
Community Moderator

Re: MotoGP app crashes on startup

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Hey, everyone!

We believe the issue with the MotoGP app has been resolved, as most users have confirmed that the app is now functioning properly. 

To ensure the app operates smoothly, you can check for updates by highlighting the app and pressing the Star (*) button. 

If you continue to experience the same issue, please create a new thread or contact the app provider's support for further assistance, as this thread will be closed.

Thank you for your continuous support and engagement.

Roku Community Team

Takashi O.
Roku Community Moderator

View solution in original post

65 REPLIES 65
makaiguy
Community Streaming Expert

Re: MotoGP app crashes on startup

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To make sure you have the latest version of the app:

  • Uninstall the channel.
  • Unplug Roku power, plug back in to restart.
  • Reinstall channel

You may need to log into the channel app again.

 

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4850 | Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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SmudgeS1
Reel Rookie

Re: MotoGP app crashes on startup

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I've got the same problem.

Hughes1
Reel Rookie

Re: MotoGP app crashes on startup

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Same problem here. The app also crashes on my iPhone.  The proposed solution didn’t help.  Any other ideas? 

ArSoron
Newbie

Re: MotoGP app crashes on startup

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Same problem. App version 3.3

chrose8
Reel Rookie

Re: MotoGP app crashes on startup

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Same problem....had to USB my laptop / MotoGP main site to the TV.

Steven34
Reel Rookie

Re: MotoGP app crashes on startup

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I also have the same problem.

Two ROKU devices, each on a different TV in different rooms.

Both previously worked. I even watched qualifying this morning.

Now the app crashes immeadiately upon opening on both ROKU devices.

Padaca70
Newbie

Re: MotoGP app crashes on startup

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Same problem in uk . Tried powering down. Reinstalling app. 

ALETm
Newbie

Re: MotoGP app crashes on startup

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I'm having the same issue too. It was working fine earlier and now it crashes. I tried the suggested steps to troubleshoot it and no success. Please fix this app!!!

JasonDCO
Newbie

Re: MotoGP app crashes on startup

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Same here..  Very annoying for how much we pay for this

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