Solving playback issues

[rdunn3208]

Because it doesn't work for everyone. That box is unchecked on my Roku TV and I still get blackscreen on Utube. My symptoms are a little different. The Utube leading ad plays ok then when it ends or gets skipped, screen goes black. Audio ok. If I then back out of the video and click it again, it plays ok. 

[rdunn3208]

TCL model 65R635

Software 12.5.5 build 4177-88

Device ID S05FY091ANUH

I have already deleted Utube, reset TV and reinstalled Utube. 

[Sapidiv]

Omg! Thank you so much! I haven't been able to use youtube on my roku for over a year now. I have looked and looked and tried everything that was suggested to fix the problem and nothing worked until now. Once I shut off the 1-touch option in the system settings it now works! I really wish that roku would let other people know how to fix thos problem and that someone who owns a roku found the right solution to fixing this problem. Again thank you and thank you to who ever the person is who found the solution!!!

[SerenityNow]

YouTube videos appear using AirPlay on my television (with my Roku) but only If I initiate it from within the YT application.

Lately, I’ve noticed that I can’t watch Patreon when it tries to link to YT and just now I’m trying to watch a YT video from a website also is not possible. When I attempt to do that, it asks me to enter a code. Once the code is entered, I can see that it says connected to my phone, shows the video’s title on the TV black screen, but I’m only shown that I’m receiving audio on the TV’s screen. However, there’s no audio. Even though it shows that it should be appearing on my TV, it’s still actually plays and has sound only on my iPhone (even though even the TV video’s status bar shows its progress as if it’s playing fine).

I’m am able to watch videos downloaded to my phone on my TV without a problem.

Also, just recently I had no issues watching Patreon linked to YT videos or any other website linked them. This problem just recently appeared and isn’t even intermittent as I can only play things now through the YT app.

So the problem seems to only be watching YT videos that are embedded in other sites such as Patreon or any site on the net. Does anyone know a fix for this problem?

much appreciated!

[JamesAZ81]

Still waiting, still an issue. 

[artzpb]

Please stop giving “cut + paste” answers. It does not work. Your answer is flawed. System settings by default keeps checking for app updates. 

[JamesAZ81]

I wouldn't call this a solution. It's more of a temporary workaround. The problem will be fixed for a short time and then the problem comes back. Then you have to do this fix again. And again, and again. There needs to be a permanent fix. The only real fix that i can think of is to throw away the TV and use something other than Roku. I don't have these problems on the YouTube App on my LG TV's WebOS. Just sayin

[nobrock]

Same problem and Roku keeps giving the same bot generated responses that DON'T WORK and the assurance they are working on it since at least March 2023. Roku needs to get a few human tech support people and stop with all the bot generated mush.

[nobrock]

Does not work. Has not worked in the last year that this bot keeps generating this stock answer.

[nobrock]

Postings from a year ago describe the same problem and the Roku bot promises to forward the problem and the data provided by users to the "appropriate team." If the "appropriate team" has not be able to fix this in a year then Roku needs to get some new competent enigneers.